|Do you accept returns?
- We want you to be happy with all your
purchases. However, in the unlikely event that you are not satisfied
with your purchase, simply contact us within 3 days after receipt of
your merchandise. Returns will be handled on a case
by case basis. Accidental misrepresentation of any item is the main
basis for returns. Please read descriptions carefully before
purchasing. If it is decided that you
will receive a refund we will send you complete instructions on how to
return the merchandise and receive a full refund. We will ask you for
the reason you want to return the item in order to better serve our
customers in the future.
- Please note: Shipping costs can not be
refunded. Shipping charge will be deducted from the total amount before
refund on all returns unless we made an error in your
order then we will cover shipping and refund your entire payment.
Item must be returned in the condition in which it was shipped to you
with all of the original packaging. Delivery tracking and insurance if the item is fragile
must also be included. No
returns will be accepted for damaged or altered items.
- Almost all of our items are
pre-owned, some may have been worn and a lot of
them are vintage,
we cannot guarantee that they are smoke or odor free, or that they come from a pet free home. We strive to describe any
flaws we see and clean things that we can clean as well as possible.
Some jewelry items may have some tarnish on them. Items that could use more
cleaning are usually decribed as such.
Do you insure items before shipping?
We do insure items that
are fragile in nature and that cost is figured into the price of the
item when applicable. Items that are shipped via priority mail
are automatically insured for up to $50.00. If your item was more than
that in price and if you do not see the words "insurance included" in
the listing please assume that we will not add insurance which may not
be the case but better to check just for safety. If you want
insurance added to an item that we normally do not insure please email
us at: firstname.lastname@example.org
What payment methods do you accept?
We will be glad to add insurance upon request.
We send most small items under 13 oz. via First class mail unless the
customer asks for another shipping method. Insurance can not be added
to an item mailed via First Class mail so please ask for an upgrade if
can be made via Paypal or United States Postal
Money Order only. You can
process credit card payments through the Paypal option in the checkout
Paypal account is not required.
We do not accept
Personal or other Checks. Please send a Money Order only if using this
If you would like to purchase using a United States Postal
Money Order, please email us so that we can reserve the item you're
interested in. Payment must be received within 7 days. Please be sure
to write legibly so that I can address your package correctly.
shipping Policies please go to our Policies Page linked in the buttons