Deboriah's Eclectic Emporium

Home About Us  Policies Contact Us Links

Frequently Asked Questions

Do you accept returns? 

  • We want you to be happy with all your purchases. However, in the unlikely event that you are not satisfied with your purchase, simply contact us within 3 days after receipt of your merchandise. Returns will be handled on a case by case basis. Accidental misrepresentation of any item is the main basis for returns. Please read descriptions carefully before purchasing. If it is decided that you will receive a refund we will send you complete instructions on how to return the merchandise and receive a full refund. We will ask you for the reason you want to return the item in order to better serve our customers in the future.
  • Please note: Shipping costs can not be refunded. Shipping charge will be deducted from the total amount before refund on all returns unless we made an error in your order then we will cover shipping and refund your entire payment. Item must be returned in the condition in which it was shipped to you with all of the original packaging. Delivery tracking and insurance if the item is fragile must also be included.  No returns will be accepted for damaged or altered items. 

  • Almost all of our items are pre-owned, some may have been worn and a lot of them are vintage, we cannot guarantee that they are smoke or odor free, or that they come from a pet free home. We strive to describe any flaws we see and clean things that we can clean as well as possible. Some jewelry items may have some tarnish on them.  Items that could use more cleaning are usually decribed as such.


Do you insure items before shipping?

We do insure items that are fragile in nature and that cost is figured into the price of the item when applicable.  Items that are shipped via priority mail are automatically insured for up to $50.00. If your item was more than that in price and if you do not see the words "insurance included" in the listing please assume that we will not add insurance which may not be the case but better to check just for safety.  If you want insurance added to an item that we normally do not insure please email us at: ladydeboriah@gmail.com   
We will be glad to add insurance upon request.  
We send most small items under 13 oz. via First class mail unless the customer asks for another shipping method. Insurance can not be added to an item mailed via First Class mail so please ask for an upgrade if needed.

What payment methods do you accept?

Payment can be made via Paypal or United States Postal Money Order only. You can process credit card payments through the Paypal option in the checkout phase. A Paypal account is not required.

We do not accept Personal or other Checks. Please send a Money Order only if using this payment option. 

If you would like to purchase using a United States Postal Money Order, please email us so that we can reserve the item you're interested in. Payment must be received within 7 days. Please be sure to write legibly so that I can address your package correctly.


For shipping Policies please go to our Policies Page linked in the buttons above.